Terms & Conditions

Effective Date: April 1, 2025

​

1. General

By placing an order through our website, you agree to the following Terms & Conditions.
Please read them carefully before making a purchase.
These terms are designed to ensure a smooth experience for both you (the customer) and our bakery.

​

2. Orders & Payments

• Order Minimum: $15 per order.

• Advance Notice: We prefer at least 2 weeks' notice for all orders. In some cases, we may accept orders with 1 week notice depending on availability.

• Short-Notice Orders: Exceptions for orders with shorter notice may be made at our discretion if scheduling, product type, and ingredient availability allow sufficient time for preparation. Approval of such orders is not guaranteed and may be subject to additional fees.

• Rush Orders: Orders requested with less than the standard notice period may be subject to a rush fee. Rush fees vary based on the timeframe, complexity of the order, and current availability. Rush orders may require immediate full payment and are final once accepted.

• Consultation & Confirmation: We will confirm all order details during your consultation and send a final invoice for review. Please check all details carefully before submitting payment.

• Pricing: Prices listed are starting prices and may vary based on design, size, flavor, and customization.

• Payment: Full payment is required before any baking or preparation begins and must be received no later than 1 week before pickup, delivery, or shipping.

• Changes After Payment: Any changes after final payment may result in additional charges and subject to availability.

​​

3. Pickup

Pickup will be arranged at a mutually agreed location (e.g., Walmart, Kroger, Publix, etc.).
Please arrive at the confirmed time as our products are perishable, we cannot guarantee quality for late pickups.

​

4. Delivery

Local delivery is available:

• The first 10 miles are free.

• Each additional mile is $1                                                                                                                                         

Delivery times will be confirmed in advance. Please ensure someone is available to receive the order at the scheduled time. Once delivery is completed and accepted, responsibility transfers to the customer.

​

5. Shipping

We currently only ship desserts that do not contain icing. Shipments are made Monday–Wednesday to help ensure freshness. Most deliveries arrive within 1–3 days. Tracking information will be provided. DJ’s Breakery is not responsible for shipping carrier delays, weather conditions, or handling issues once packages have been shipped.

​

6. Cancellations & Refunds

• Cancellations are refundable up to 7 days before pickup, delivery, or shipping.

• A non-refundable $15 fee applies to all cancellations.

• Cancellations made less than 7 days prior are subject to a 50% non-refundable charge (or $15, whichever is greater).

• No refunds will be issued after an order has been picked up, delivered, or shipped.

​

7. Product Condition, handling & Liability

By purchasing from DJ’s Breakery and accepting your order, you acknowledge that our products are perishable and may be affected by factors outside our control, including temperature, transportation, and storage conditions after pickup or delivery.

Once an order has been picked up, delivered, or shipped, DJ’s Breakery is not responsible for damage, spoilage, or delays due to handling or temperature exposure. Please follow all storage and care instructions provided.

Customers assume full responsibility for proper handling, storage, and consumption of products after receipt.

​

8. Food Safety & Allergen Disclaimer

Our products may contain or come into contact with common allergens, including but not limited to wheat, dairy, eggs, soy, and nuts. While we take precautions, we cannot guarantee a completely allergen-free environment. Customers with food allergies or sensitivities assume all risk. DJ's Breakery is not responsible for adverse reactions due to allergies or improper handling after product receipt. 

 

9. Agreement

By placing an order, submitting payment, and accepting your order, you confirm that you have read, understood, and agreed to all Terms & Conditions listed above, including all policies regarding refunds, cancellations, product handling, and liability.

​

10. Final Sale Policy

Due to the custom and perishable nature of our products, all sales are final once the order leaves our possession.

​

11. Rewards Program

DJ’s Breakery Sweet Rewards Program

• Earn 1 point for every $1 spent.

• Every 100 points = $1 off your next order.
  ✨ It’s our way of saying thank you for being a loyal customer!

​

12. Custom Orders & Design Disclaimer

All custom orders are created based on the details agreed upon during consultation. While we strive to match inspiration photos and requested designs as closely as possible, exact replication is not guaranteed. Variations may occur due to artistic interpretation, available materials, and color differences.

By placing an order, you accept that the final product may vary slightly from reference images or prior designs.

 

13. Late Pickup & Unclaimed Orders

Customers are expected to arrive at the agreed pickup time. If you are late, product quality cannot be guaranteed due to the perishable nature of our items.

Orders not picked up within a reasonable timeframe may be considered abandoned, and no refunds or replacements will be provided.

​

14. Payment Disputes & Chargebacks

By placing an order, you agree to contact DJ’s Breakery directly to resolve any issues prior to initiating a chargeback or payment dispute.

Filing a chargeback after receiving and accepting an order, or outside of the terms outlined in this agreement, may be considered a violation of these Terms & Conditions. We reserve the right to dispute any chargeback claims and provide documentation, including this agreement, order confirmations, and proof of delivery or pickup.

​

📧 contact@djsbreakery.com
📞 (404) 313-5827
🏠 DJ’s Breakery